Privacy

nbaji Privacy Policy

Your privacy matters to us. This page explains exactly what personal data nbaji collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon designed to confuse.

Last Updated: 1 January 2025

How nbaji Protects Your Privacy

Six principles that guide how nbaji handles your personal data every single day.

256-Bit SSL Encryption

Every piece of data transmitted between your device and nbaji is protected by 256-bit SSL encryption — the same standard used by major banks. Your personal and financial information is never sent in plain text.

We Never Sell Your Data

nbaji does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate the platform, process your transactions, and comply with legal obligations.

Secure Data Storage

All player data on nbaji is stored on secured servers with restricted access. Only authorised personnel can access personal data, and all access is logged and audited on a regular basis.

Minimal Data Collection

nbaji only collects the data that is genuinely necessary to operate the platform and meet legal requirements. We do not collect data speculatively or hold information longer than needed.

Marketing Opt-Out Anytime

You can unsubscribe from nbaji promotional emails and SMS messages at any time. Simply update your communication preferences in your account settings or contact support and we will remove you immediately.

Full Transparency

This privacy policy is written in plain language so every nbaji player understands exactly what happens to their data. If anything is unclear, our support team is available 24/7 to explain it to you.

This Privacy Policy explains how nbaji collects, uses, stores, and protects the personal data of players who register and use the nbaji platform at nbaji.club. By creating an account on nbaji, you acknowledge that you have read and understood this policy and that you consent to the collection and processing of your personal data as described here. If you do not agree with any part of this policy, you should not register or continue using the nbaji platform.

1. What We Collect

nbaji collects personal data from you in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with the site. We only collect data that is necessary for the purposes described in this policy.

Data Type Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, games played, session duration, bet history Automatically via platform analytics
Communication Data Live chat transcripts, support emails When you contact nbaji support
Note: nbaji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

2. How We Use Your Data

nbaji uses the personal data we collect for the following purposes. Every use of your data has a lawful basis — either your consent, the performance of a contract with you, a legal obligation, or a legitimate interest of nbaji that does not override your rights.

  • Account registration and management — to create and maintain your nbaji account, verify your identity, and keep your account secure.
  • Processing transactions — to handle deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • Customer support — to respond to your queries, resolve disputes, and improve the quality of our support service.
  • Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited behaviour on the nbaji platform.
  • Legal compliance — to meet our obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Responsible gaming — to monitor player behaviour and identify signs of problem gambling so that we can offer appropriate support and intervention tools.
  • Marketing communications — to send you promotional offers, bonus notifications, and platform updates, but only if you have opted in to receive them.
  • Platform improvement — to analyse how players use nbaji so that we can improve the user experience, fix bugs, and develop new features.
Marketing: nbaji will never send you unsolicited marketing messages. All promotional communications are opt-in only. You can withdraw your consent at any time by updating your preferences in account settings or by contacting support.

3. Data Sharing

nbaji does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment processors — your mobile banking account details are shared with bKash, Nagad, and Rocket solely for the purpose of processing your deposits and withdrawals.
  • Identity verification providers — during KYC verification, your identity documents may be processed by a third-party verification service. These providers are contractually bound to handle your data securely and to use it only for verification purposes.
  • Game software providers — when you play a game on nbaji, your player ID and bet data may be shared with the game provider to facilitate gameplay and calculate results. Game providers do not receive your name, contact details, or financial information.
  • Legal and regulatory authorities — nbaji may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required by law or in response to a valid legal request.
  • Business transfers — in the event that nbaji is acquired by or merged with another company, your personal data may be transferred to the new entity as part of that transaction. You will be notified of any such transfer.

All third parties with whom nbaji shares personal data are required to maintain appropriate security standards and to use the data only for the purposes for which it was shared. nbaji does not permit third parties to use your data for their own marketing purposes.

4. Cookies

nbaji uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us recognise you when you return to the site, remember your preferences, and understand how you use the platform.

nbaji uses the following types of cookies:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
  • Analytics cookies — used to collect anonymous data about how players navigate the site. This helps nbaji identify popular pages, spot technical issues, and improve the overall user experience.
  • Preference cookies — used to remember your settings, such as your preferred language and display options.
  • Marketing cookies — used to track whether you arrived at nbaji via a promotional link, so that we can measure the effectiveness of our campaigns. These cookies do not track your activity on other websites.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the nbaji platform. For full details on the cookies we use, please contact our support team.

5. Data Security

nbaji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and two-factor authentication options for player accounts.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal data, nbaji will notify you as soon as reasonably practicable and will take immediate steps to contain the breach and minimise its impact.

Your Role: You also play a part in keeping your nbaji account secure. Use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.

6. Data Retention

nbaji retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. Specifically:

  • Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of 5 years for financial compliance purposes.
  • Communication records, including live chat transcripts and support emails, are retained for 2 years.
  • Technical and usage data collected via cookies and analytics is retained for up to 13 months.

After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, nbaji will begin the deletion process for data that is not subject to a legal retention requirement.

7. Your Rights

As an nbaji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the nbaji support team via live chat or email at [email protected]. nbaji will respond to all valid requests within 30 days.

Right of Access

You can request a copy of all personal data nbaji holds about you at any time.

Right to Rectification

If any of your personal data held by nbaji is inaccurate, you can ask us to correct it.

Right to Erasure

You can request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing

You can ask nbaji to limit how we use your data in certain circumstances.

Right to Data Portability

You can request your data in a structured, machine-readable format for transfer elsewhere.

Right to Object

You can object to nbaji processing your data for marketing or profiling purposes at any time.

8. Minors

The nbaji platform is strictly for adults aged 18 and over. nbaji does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, we will immediately close the account and delete all associated personal data. If you believe a minor has registered on nbaji, please contact our support team immediately so we can investigate and take action.

9. Changes to This Policy

nbaji may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify you directly via email or an in-platform notification. Your continued use of nbaji after a policy update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how nbaji protects your privacy.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way nbaji handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week and will be happy to help.

  • Email: [email protected]
  • Live Chat: Available directly from the nbaji platform after logging in
  • FAQ: Visit our FAQ page for answers to common questions

For questions specifically about your data rights or to submit a formal data request, please email us with the subject line "Data Privacy Request" and include your registered mobile number so we can locate your account quickly.

Your Data Is Safe — Now Let's Play

nbaji is built on trust. Create your account today and enjoy a secure, fair, and entertaining gaming experience with fast bKash and Nagad payments.